Billing & Insurance

There are so many variables involved in billing and insurance for any medical procedure at any clinic that we always recommend that you speak to us about your particular procedure, insurance and situation. We strive to keep the billing and insurance portion of your experience as simple as possible and are ready to help with questions.

Please take these steps to ensure your peace of mind and to minimize personal expense:

What to bring:

  • Valid, current insurance card
  • Name and address of your plan or insurer(s)
  • Name and address of your claims payer (if it is different than your insurer)
  • Your ID and group numbers
  • Name of the policyholder or subscriber
  • If yours is a worker’s compensation, automobile or personal injury case we require the insurance information and claim number from your attorney
  • Deductible or co-pay required by your insurance

If your provider requires a preauthorization before covering a test:

  • Prior authorizations need to be initiated by the physician who ordered your test.

Accepted insurance:

We are an approved provider for most major insurance carriers and health plans. We will submit your claim and any secondary claims to any insurance company under the benefit coverage you specify, including worker’s compensation, auto insurance and personal injury.

However, you are ultimately responsible for payment of your account, including any balance not covered by insurance.

You may receive two bills:

You will probably receive two bills for your procedure. One will be from Oregon Imaging Centers for performing the examination or treatment. The second will be from our partner, Radiology Associates, for the radiologist’s reading fee.

Pay Your Bill

After your visit, you will receive two bills. One will be from Oregon Imaging Centers (OIC) for performing the technical component of your examination or treatment. The second will be from our physician partners, Radiology Associates, PC, for their radiologist’s reading fee. Any payments due to Radiology Associates must be made to them directly, not Oregon Imaging Centers. Please do not combine your payments.

Paying your Oregon Imaging Centers bill

We truly appreciate your patience and understanding during our billing company transition over the last few months and thank you for visiting one of our clinics. We offer four easy and convenient ways to pay your bill. Please take time to review each option to find the one that is best for you.

To make a payment by phone please contact our billing company between 9 a.m. and 4:30 p.m. PST, Monday through Friday, at 1-800-721-5052.

To make an online payment visit To complete the payment you will need your individual billing statement which comes with a unique PIN number that allows you to access your account, pay your bill, or send messages to our billing company for things like updated insurance information and address changes.

In person
To make a payment in person, please visit our University District location between 8:30 a.m. and 4:30 p.m. at:
1200 Hilyard Street, Suite 330
Eugene, OR 97401

To make a payment by mail, please send your OIC* payment to:
Oregon Imaging Centers
P.O. Box 25
Eugene, OR  97440-0025

*Checks must be made out to Oregon Imaging Centers. Please do not include any payments due to Radiology Associates, PC.